FAQ

Equipment rental for children

Frequently Asked Questions

We offer a wide selection of equipment for children, including strollers, car seats, bicycles, high chairs, travel cribs, beach accessories, and much more.

You can rent the equipment for any period—from three days to several weeks, depending on your needs.

Yes, we ensure that all equipment is thoroughly cleaned and disinfected after each rental to guarantee maximum safety.

You can make a reservation online, by phone, or via a message on our social media. Confirmation of the reservation will be sent to your email.

There are several options: cash, revolut or bizum in €.

Yes, you can modify or cancel your reservation at any time, free of charge.

Delivery costs depend on your location in Tenerife. We deliver directly to your hotel or apartment. Delivery to Costa Adeje, Los Cristianos, Las Americas, and Callao Salvaje is completely free. For Tenerife South Airport (TFS), Golf del Sur, Palm-Mar, and Puerto de Santiago, there is a delivery fee of €10 and a €10 pickup fee. Self-pickup is available by prior arrangement.

A refundable security deposit is required only for our Premium Cybex equipment. The exact deposit amount is clearly displayed on each product's booking page.

For all other equipment, no deposit is required – you only pay the rental fee and any applicable delivery charges.

If any damage occurs, please contact us as soon as possible. We will assess the damage and determine the appropriate steps to take.

Do you need more information about the rental rules, the brands of products we have in our offer, or the services we provide?

Check the list of frequently asked questions to get a quick answer. If you still have any doubts, contact our customer service. We will be happy to answer any questions.