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Kids Fun Tenerife, acting as the Data Controller, attaches great importance to the protection of your personal data. We take care to maintain their confidentiality and treat them in accordance with the requirements of the provisions on their protection. In this information, we specify how, to what extent and for what purposes we process customers’ personal data.
The subject of data protection is personal data. Data is treated as personal if it can be assigned to an identified or identifiable natural person. This type of information includes, but is not limited to, names, addresses, e-mail addresses and telephone numbers.
The use of our website and application is generally possible without providing personal data. Visiting our website and providing personal data there is not obligatory. If the user decides not to provide us with personal data, this may only prevent him from using certain functionalities, but will have no other consequences. The collection of users’ personal data on our website is always voluntary, except as described below. In this context, we would like to point out that transmitting data via the Internet (e.g. in the form of e-mails) may always be exposed to certain vulnerabilities in security systems. It is not possible to ensure complete protection of data against access by third parties.
We collect, process and use personal data of users who voluntarily provided it to us when making a reservation or registering a membership account on our website. This is done each time to the extent necessary to achieve the following purposes:
Data provided during the account creation process, including name and surname, telephone number, mobile number, address and data provided depending on the service used
We collect, process and use transactional data about your activities on our website (e.g. purchases, content generated by you or uploaded to your account)
Billing and other information provided to complete your purchase
Data collected in the context of reviews, discussion platforms (“chat”) and correspondence via our website, e-mail, fax or post
Other personal data that we may request to provide in special cases
If the user voluntarily provides personal data during the registration process, this information will also be used to provide services to the user.
If the user provides us with personal data in order to contact us, this data will be used to the extent necessary to establish substantive communication.
Kids Fun Tenerife may process and use users’ personal data for marketing purposes, e.g. to send e-mails containing general or advertising information (newsletter). This will be done on the basis of the user’s declaration of consent in this respect.
The consent given by the user in this respect may be withdrawn at any time with future effect. To stop receiving certain types of emails from us in the future, please follow the instructions set out in the email you receive from us. In addition, the user may object to the use of his personal data as part of legal activities, e.g. for postal marketing purposes. In both cases, simply send an email to the following address: kidsfuntenerife@gmail.com
All payments made are processed by payment operators with whom we have signed appropriate agreements, ensuring compliance with PCI/DSS standards (industry security standards for payment cards). Information collected by such third-party service providers to process your payments is not available to us unless you have provided us with the same information in connection with your use of our websites, products or services.
We may share personal information with our affiliated and unaffiliated third parties on an aggregated and anonymous basis. Such information does not personally identify users. However, in some cases, these third parties may be able to combine aggregated information with other information about you or obtained from third parties in a way that allows them to personally identify you.
When you visit our website, data necessary to enable you to use its resources (usage data) is collected. This information includes your IP address and information about the start, end time and use of our website, as well as any identification data (e.g. login details if you log in to a secured part of the website). This data is used to provide and personalize services in accordance with user preferences. They are deleted immediately when they are no longer needed and unless there is an obligation for us to retain them. Information on the processing of pseudo-anonymous user profiles is included in point VII.
When you download data or use our mobile applications or websites for mobile devices, we may collect information about you and the mobile device you use as described in the sections above. This may be, for example, location data if the user provides it to our application from the device level. We use such information to provide location-based services. This includes, for example, search results and other personalized content according to your preferences and device settings. The user can control and deactivate location services from the settings menu for most mobile devices. If you have any questions about deactivating location services on your device, we recommend contacting your mobile operator or device manufacturer.
If it is necessary to collect other personal data made available as a result of the user using our mobile applications or visiting our websites from a mobile device, we first ask the user to express appropriate consent.
We may obtain additional data about you from third parties to supplement your registration information to the extent permitted by law. This data includes demographic and navigational information, credit check data and other data obtained from credit agencies to the extent permitted by law.
When you visit our website, certain data may be saved on your computer in the form of a cookie.
In this section, we will discuss the cookies we use, explain what they are used for and how we handle the information we collect. We will also explain how cookies enable our website and app to function properly and why you may not be able to use the full functionality of the website if you block cookies. By visiting our website without changing your settings, you consent to receiving all cookies and other data collection tools.
If you do not consent to the use of cookies, you can change the appropriate settings at any time. All companies and networks we cooperate with have privacy policies. They also provide mechanisms that allow users to deactivate tracking and behavioral targeting from within the ad itself or using the mechanisms set out in the “How to control or delete cookies” section.
Cookies are text files containing small amounts of information that are downloaded to your computer or mobile device when you visit a specific website. These files are then sent back to that website on each subsequent visit or to another website that recognizes the cookie. Cookies are a common tool that enables or improves the operation of websites and provides certain information to their owners.
Cookies perform many different tasks, for example they improve navigation between pages of the website, allow us to remember user preferences and generally improve the performance of the website. For example, a cookie may inform us whether a user is visiting our website for the second time or for the first time. They may also allow for a better selection of displayed advertisements so that they better suit the user’s needs and interests.
Cookies perform many different tasks, for example they improve navigation between pages of the website, allow us to remember user preferences and generally improve the performance of the website. For example, a cookie may inform us whether a user is visiting our website for the second time or for the first time. They may also allow for a better selection of displayed advertisements so that they better suit the user’s needs and interests.
Cookies can generally be divided into two categories:
own cookies sent to your computer or mobile device directly by us
third party cookies, sent by or on behalf of third parties. We may use third party cookies to improve functionality, analytics/performance, advertising/tracking and social media purposes
Cookies may be stored on your computer or mobile device for various periods of time. Some cookies are session cookies, which means that they are only stored temporarily during a given browsing session and expire when you close your browser. Other cookies are persistent, which means they are saved on your computer or mobile device for a specified period of time and are not deleted when you close your browser. Such files allow our website to recognize your computer or mobile device when you launch your browser and start browsing the Internet.
We use cookies for various purposes, including:
enabling, facilitating and improving the operation of our website and users’ access to its resources;
tracking traffic flows and patterns as they relate to our site;
determining the current total number of visitors to our website and the web browsers (e.g. Firefox, Chrome or Internet Explorer) and operating systems (e.g. Windows or Mac OS) used by visitors; monitoring the performance of our website and constantly improving it, personalizing and enriching the experience of users of online services.
The types of cookies used by us and our partners in connection with our website can be classified into five categories, i.e. “cookies necessary for our core purposes”, “functional cookies”, “cookies for performance improvement and usage analytics”, “files for advertising and tracking purposes” and “files for social media purposes”. Below we provide further information about each of the categories listed and the purposes for which it is collected by us and third parties.
Files necessary to achieve our basic purposes:
These types of cookies are necessary to enable users to use our website, the services offered through it and selected features, including access to secure areas. Without these types of cookies, you cannot access services such as transaction pages or secure account logins.
Functional files:
Functional cookies store information about the choices you make and allow us to better tailor our website to your preferences. Thanks to such files, each time you visit our website, we can provide you with services in the way you specify. Cookies in this category enable, for example:
Saving your location preferences, if specified on the home page, where applicable. The goal is to be able to display the local weather forecast
Remembering changes to settings, including page layout, font size, preferences and colors
View login information
Maintaining accessibility options
Files for analysis and performance improvement:
These types of files are used to analyze the modes of visiting our website, how it is used and its performance. This is to provide users with an optimal experience and to enable maintenance, operation and continuous improvement of the website. For example, these types of cookies enable us to:
Better understand the users who visit our site, which allows us to improve the way we present our content;
Trying out new ideas for arranging individual pages, for example our home page;
Collecting information about visitors to our website, for example their location and browser used;
Determining the number of unique visitors to our website;
To improve our website by recording any errors that occur;
and
We use Google Analytics and many other analytical tools to monitor websites and better understand how users use our website. Like many tools, these web analytics services use their own cookies to track user interactions (as we do). This makes it possible to determine how they use the capabilities of our website.
This information is then collected in the form of reports. On their basis, services are created to optimize our website and its resources. Such reports identify general trends without identifying individual users. Some websites give users the opportunity to directly object to tracking. For example, although it is not possible to disable cookies for our website, it is possible to disable Google Analytics tracking without affecting your ability to visit our website. More information on how to disable tracking by Google Analytics on all websites you visit can be found on the Google website.
Files for advertising purposes and tracking user activity:
We may allow third-party companies, including advertising companies (for example Google), to place cookies on our website. These cookies enable companies to track and record user activity across the various websites where they display advertisements. This enables the display of advertisements that these companies consider relevant to a given website user. These types of files store information about the content viewed along with the identifier or IP number associated with a specific device. These types of cookies also provide us and third parties with information about whether and when a given ad or type of ad has already been displayed to a given user. This information is used for the purposes of regulating and adjusting the frequency of advertising and measuring its effectiveness.
Third party files:
Third parties that host their applications through our website may place their own cookies on certain pages of our website. This allows them to track the correct operation of their applications or adapt them to the needs of specific users.
Due to the way cookies work, we do not have access to them, nor do third parties have access to the cookies we use. Other pages may also appear on some pages of our website as embedded content, and such external websites may also set cookies for their own purposes.
The user is entitled to accept or reject the storage of cookies on his device at any time. This is done by changing the appropriate settings of your web browser to adapt them to your preferences.
Please note that disabling cookies may prevent you from using some of the interactive features or content on our site. Most browsers include instructions on how to change your cookie settings. Typically, this requires opening the “options” or “preferences” menu of the browser you are using.
In order to limit the use of third-party cookies used for advertising purposes, you can disable the use of such cookies by visiting the following websites:
Your Online Choices
Network Advertising Initiative
Digital Advertising Alliance
Please bear in mind that there are many more advertising companies at the addresses listed above than just those that set cookies through our website.
If you disable one or more types of cookies, we will continue to use the information collected using cookies before changing the actual settings. However, we will stop using the disabled type of cookies to collect any information in the future.
VII. Pseudo-anonymous user profiles for advertising and market research purposes (internet activity tracking and analytical research)
Kids Fun Tenerife uses online tracking systems for advertising purposes, for market research purposes and to optimize our website. They allow us to constantly develop our website and better adapt our content to the needs of users. Kids Fun Tenerife and other companies may use information collected through websites that use cookies, web tags and similar technologies to better manage online advertising campaigns.
This information may allow us and our third-party advertising and other companies to track your online activities over a period of time and across specific websites or online platforms. The aim is to conduct statistical measurements related to marketing activities and display electronic advertisements that are better suited to the needs of individual users and have a positive impact on consumer experiences. Information about tracking for network advertising purposes and the consequences of turning it off can be found at http://www.aboutads.info/choices. In addition, some third parties provide mechanisms that allow you to opt out of using their technologies. More information about the opt-out process can be found on the Network Advertising Initiative website at: http://www.networkadvertising.org/managing/opt_out.asp.
For users residing in the European Economic Area (EEA), the legal basis for our processing of personal data is the following regulations:
In every situation in which we ask for the user’s consent to the processing of his personal data, this processing will take place pursuant to Art. 6 para. 1 letter (a) General Data Protection Regulation (EU) 2016/679 (“GDPR”). The cited article specifies cases in which the processing of personal data is permitted.
If the processing of your personal data is necessary for the performance of the contract concluded between you and Kids Fun Tenerife or in order to take any pre-contractual steps at your request, this is done pursuant to Art. 6(1) lit. (b) GDPR. The processing of factual data is necessary for the conclusion and implementation of the contract between the user and Kids Fun Tenerife.
If data processing is necessary for us to comply with applicable law, this is carried out pursuant to Art. 6(1) lit. (c) GDPR, for example in the context of compliance with labor law provisions.
However, if data is processed for the purposes of Avemto’s legitimate interests, this is done pursuant to Art. 6(1) lit. (f) GDPR, for example to detect fraud.
Our website contains links to social networks (Facebook, Instagram, Twitter). These social networks are operated exclusively by third parties. If you click on one of the links, it is possible that certain information may be sent to these third parties. On our website we use the so-called 2-click solution. This means that in most cases, no personal data is transferred externally when you visit our website.
Users’ personal data are made available to third parties only in situations permitted by law or after obtaining the user’s prior consent. We would like to emphasize that we do not sell users’ personal data or trade it on the market in any other way. We only disclose this information to government authorities pursuant to our legal obligations or in response to an official order or court order. We have obliged our employees and business partners to maintain secrecy and comply with applicable data protection regulations.
Kids Fun Tenerife may share users’ personal data with vendors or third parties providing or selling services or goods or otherwise acting on behalf of or at the request of Kids Fun Tenerife. These third parties may include, for example, external (technology) service providers, vendors and partners. These third-party service providers are only granted access to the data necessary to perform their specific tasks on our behalf.
To the extent necessary for the conclusion or performance of a contract – e.g. to process bookings for activities in non-EU countries – your data may be transferred outside the EU.
